Legal & Policy

Zetbin Terms and
Conditions

These terms govern your use of the Zetbin platform. Please read them carefully before registering or placing any bets. By creating an account on Zetbin, you confirm that you have read, understood, and agreed to everything on this page.

Last Updated: January 2025 Applies to Bangladesh Players
Must be 18 or older to register and play
One account per person — no duplicates allowed
Bonuses come with wagering requirements
Fraud or abuse results in account suspension
Your data is protected under our Privacy Policy

Key Rules at a Glance

Age Requirement

You must be at least 18 years old to open a Zetbin account. We take this seriously. If we find that an account belongs to someone under 18, it will be closed immediately and any balance will be forfeited. No exceptions.

One Account Per Player

Each player is allowed exactly one Zetbin account. Creating multiple accounts — whether to claim bonuses more than once or for any other reason — is a violation of these terms and will result in all accounts being permanently closed.

Bonus and Promotion Rules

All bonuses on Zetbin come with wagering requirements that must be met before any withdrawal. Bonus terms are clearly stated on each promotion page. Attempting to abuse bonus offers will result in the bonus being removed and the account reviewed.

Deposits and Withdrawals

Deposits and withdrawals on Zetbin are processed via bKash, Nagad, and Rocket. You may only withdraw to a payment method registered in your own name. Zetbin does not accept third-party payments and will return any funds received from unverified sources.

Fair Play and Prohibited Conduct

Zetbin operates on a fair play basis. Using bots, scripts, exploits, or any form of cheating is strictly prohibited. Collusion between players, match-fixing, and any attempt to manipulate game outcomes will result in immediate account termination.

Account Suspension and Closure

Zetbin reserves the right to suspend or close any account that violates these terms. In cases of fraud, identity misrepresentation, or abuse of promotions, Zetbin may withhold funds pending investigation. Players will be notified of any action taken.

These Zetbin Terms and Conditions apply to all players using the Zetbin platform, including the website, mobile browser version, and any associated services. By registering an account or placing a bet on Zetbin, you agree to be bound by these terms in full.

1 Acceptance of Terms

Welcome to Zetbin, Bangladesh's trusted online betting and gaming platform. These Terms and Conditions ("Terms") form a legally binding agreement between you ("the Player") and Zetbin ("the Platform", "we", "us"). By accessing or using any part of the Zetbin platform, you confirm that you have read these Terms carefully and agree to be bound by them.

If you do not agree with any part of these Terms, you must not register an account or use the Zetbin platform. Continued use of the platform after any updates to these Terms constitutes acceptance of the revised version. We recommend checking this page periodically to stay informed of any changes.

These Terms apply alongside our Privacy Policy and Responsible Gaming Policy, both of which are incorporated by reference. In the event of any conflict between these documents, these Terms take precedence unless otherwise stated.

2 Eligibility

To register and use a Zetbin account, you must meet all of the following eligibility requirements:

  • You must be at least 18 years of age at the time of registration.
  • You must be a resident of a jurisdiction where online betting is not explicitly prohibited by local law.
  • You must not be a current employee, contractor, or immediate family member of a Zetbin employee.
  • You must not have been previously excluded or banned from the Zetbin platform.
  • You must be acting on your own behalf and not as an agent for any third party.

Zetbin reserves the right to request proof of age and identity at any time. If a player is found to be under 18, their account will be closed immediately, all winnings will be forfeited, and any deposits may be returned at Zetbin's discretion after investigation.

Zetbin takes underage gambling extremely seriously. If you are aware of a minor attempting to use the platform, please contact us immediately at [email protected].

3 Account Registration

Each player is permitted to hold exactly one Zetbin account. Creating duplicate accounts — whether under the same name, the same device, the same payment method, or the same IP address — is a violation of these Terms and will result in all associated accounts being permanently closed.

When registering, you must provide accurate, complete, and up-to-date information. This includes your real name, date of birth, and a valid contact number. Providing false information during registration is grounds for immediate account termination without refund.

You are responsible for maintaining the confidentiality of your account login credentials. Zetbin will never ask for your password via email, chat, or phone. If you suspect that your account has been accessed without your authorisation, contact our support team immediately.

  • Do not share your account login with anyone else.
  • Do not allow others to place bets using your account.
  • Notify Zetbin support immediately if you suspect unauthorised access.
  • Keep your contact details updated so we can reach you when needed.

4 Deposits and Payments

Zetbin accepts deposits via bKash, Nagad, and Rocket — the mobile banking platforms most widely used across Bangladesh. All deposits must be made from a payment account registered in your own name. Zetbin does not accept deposits from third-party accounts.

The minimum deposit amount on Zetbin is ৳100. There is no maximum deposit limit, though large deposits may be subject to additional verification as part of our standard security procedures. Deposits are credited to your Zetbin wallet in real time once the transaction is confirmed by the payment provider.

  • Minimum deposit: ৳100
  • Accepted methods: bKash, Nagad, Rocket
  • Deposits must come from accounts in your own name
  • Zetbin does not charge fees on deposits
  • Large deposits may require identity verification

If a deposit fails to appear in your Zetbin wallet within 15 minutes of the transaction being completed on your mobile banking app, please contact our 24/7 support team with your transaction reference number. Do not attempt to make the same deposit again before speaking to support.

5 Withdrawals

Zetbin processes withdrawal requests to bKash, Nagad, and Rocket. Withdrawals can only be made to a payment account registered in the same name as your Zetbin account. This is a strict requirement and cannot be waived under any circumstances.

Withdrawal requests are typically processed within minutes during normal operating hours. In some cases, particularly for larger amounts or first-time withdrawals, additional verification may be required before the funds are released. Zetbin will notify you if this applies to your request.

  • Withdrawals processed to bKash, Nagad, and Rocket only
  • Must withdraw to an account in your own name
  • No withdrawal fees charged by Zetbin
  • First-time withdrawals may require identity verification
  • Bonus funds must meet wagering requirements before withdrawal

Zetbin does not hold your winnings. Once a withdrawal is approved, funds are sent to your mobile banking account immediately. Any delays after that point are on the payment provider's side, not ours.

6 Bonuses and Promotions

Zetbin offers bonuses and promotions to both new and existing players from time to time. All bonuses are subject to specific terms and conditions that are published on the relevant promotion page. By claiming any bonus, you agree to the terms attached to that specific offer.

Unless otherwise stated, all bonuses on Zetbin are subject to a wagering requirement. This means you must wager the bonus amount a specified number of times before the bonus balance or any winnings derived from it can be withdrawn. The wagering requirement for each bonus is clearly stated before you claim it.

  • Bonuses cannot be withdrawn until wagering requirements are met
  • Only one bonus can be active at a time unless stated otherwise
  • Bonuses are non-transferable and have no cash value
  • Zetbin reserves the right to modify or cancel promotions at any time
  • Abuse of bonus offers will result in forfeiture and account review
  • Free bets and free spins are subject to their own specific terms

Zetbin monitors bonus usage closely. If we detect patterns consistent with bonus abuse — such as low-risk betting strategies designed purely to clear wagering requirements — we reserve the right to void the bonus and any associated winnings.

7 Betting and Gaming Rules

All bets placed on Zetbin are final once confirmed. You cannot cancel or modify a bet after it has been accepted by the system. It is your responsibility to check your bet slip carefully before confirming any wager. Zetbin is not responsible for bets placed in error.

For sports betting, Zetbin uses real-time odds that are updated continuously. Odds are subject to change up until the moment a bet is confirmed. The odds displayed at the time of confirmation are the odds that apply to your bet. In the event of a technical error that results in incorrect odds being displayed, Zetbin reserves the right to void affected bets.

For live casino games including WL Live and MT Live, the rules of each game are governed by the game provider. Zetbin displays these rules within each game interface. For fish shooting games such as God Fish Slicing and Shade Dragon Fishing, game mechanics and payout tables are displayed within the game itself.

  • All confirmed bets are final and cannot be reversed
  • Zetbin reserves the right to void bets placed on suspended markets
  • Minimum and maximum bet limits apply per game and per event
  • Winnings are credited to your Zetbin wallet immediately after settlement

8 Prohibited Conduct

The following activities are strictly prohibited on the Zetbin platform. Engaging in any of these behaviours will result in immediate account suspension, forfeiture of funds, and may be reported to relevant authorities:

  • Using automated software, bots, or scripts to place bets or interact with games
  • Exploiting software bugs, glitches, or errors for financial gain
  • Colluding with other players to gain an unfair advantage
  • Attempting to manipulate game outcomes or sports results
  • Using the platform for money laundering or any other illegal financial activity
  • Creating multiple accounts to claim bonuses more than once
  • Providing false identity information during registration or verification
  • Harassing, threatening, or abusing Zetbin staff or other players

Zetbin employs advanced fraud detection systems that monitor all accounts and transactions. If suspicious activity is detected, your account may be temporarily suspended while an investigation is conducted. You will be notified of the outcome and given the opportunity to respond.

9 Account Suspension and Closure

Zetbin reserves the right to suspend, restrict, or permanently close any account at any time, with or without prior notice, if we have reasonable grounds to believe that the account is being used in violation of these Terms.

In cases where an account is closed due to a breach of these Terms, Zetbin may withhold any balance pending investigation. If the investigation confirms a breach, the balance may be forfeited. If no breach is confirmed, the balance will be returned to the player via their registered payment method.

Players may also choose to close their own account at any time by contacting Zetbin support. If you close your account voluntarily, any remaining balance will be withdrawn to your registered payment method after standard verification checks are completed.

If your account has been suspended and you believe this was done in error, please contact our support team at [email protected] with your account details and a brief explanation. We will review your case within 48 hours.

10 Responsible Gaming

Zetbin is committed to promoting responsible gaming across its entire player base. We believe that gaming should be an enjoyable activity, and we provide tools to help players stay in control of their spending and time on the platform.

Players can access the following responsible gaming tools directly from their account settings:

  • Daily, weekly, and monthly deposit limits
  • Session time reminders and automatic logout after a set period
  • Self-exclusion for a defined period ranging from 30 days to permanent
  • Reality checks that display your net gaming activity during a session

If you feel that your gaming is becoming a problem, we encourage you to use these tools or contact our support team for assistance. Our support staff are trained to handle these conversations with care and without judgment. For more information, visit our dedicated Responsible Gaming page.

11 Privacy and Data

Zetbin collects and processes personal data in accordance with our Privacy Policy. By registering an account, you consent to the collection and use of your personal information as described in that policy. We do not sell your personal data to third parties.

Your data is used to operate your account, process payments, verify your identity, prevent fraud, and improve the Zetbin platform. We use industry-standard encryption to protect all data transmitted between your device and our servers.

For full details on how we collect, store, and use your personal information, please read our Privacy Policy.

12 Intellectual Property

All content on the Zetbin platform — including but not limited to the website design, logos, graphics, game interfaces, text, and software — is the intellectual property of Zetbin or its licensed content providers. You may not copy, reproduce, distribute, or create derivative works from any Zetbin content without prior written permission.

The Zetbin name, logo, and brand identity are trademarks of the platform. Unauthorised use of these trademarks in any context — including on social media, third-party websites, or marketing materials — is strictly prohibited and may result in legal action.

13 Limitation of Liability

Zetbin provides its platform on an "as is" basis. While we work hard to ensure the platform is available 24/7 and functions correctly at all times, we cannot guarantee uninterrupted access. Scheduled maintenance, technical issues, or circumstances beyond our control may occasionally affect availability.

To the maximum extent permitted by applicable law, Zetbin shall not be liable for any indirect, incidental, or consequential losses arising from your use of the platform. This includes losses resulting from technical failures, delayed withdrawals caused by payment providers, or any interruption to game availability.

Zetbin's total liability to any player in connection with their use of the platform shall not exceed the total amount deposited by that player in the 30 days preceding the event giving rise to the claim.

14 Changes to These Terms

Zetbin reserves the right to update or modify these Terms and Conditions at any time. When changes are made, the updated version will be published on this page with a revised "Last Updated" date. For significant changes, we will notify registered players via email or an in-platform notification.

Your continued use of the Zetbin platform after any changes to these Terms constitutes your acceptance of the revised Terms. If you do not agree with the updated Terms, you should stop using the platform and contact support to close your account.

We recommend bookmarking this page and reviewing it periodically, especially before making large deposits or claiming new promotions.

15 Contact Us

If you have any questions about these Terms and Conditions, or if you need clarification on any specific point, our support team is available 24 hours a day, 7 days a week.

  • Email: [email protected]
  • Live Chat: Available directly from the Zetbin platform
  • Response time: Typically within a few minutes via live chat

For account-specific queries, please have your registered phone number or account ID ready when contacting support. This helps us locate your account quickly and resolve your issue faster.

Our support team is based and available around the clock. Whether it's a question about a withdrawal, a bonus term, or a game rule — we're here to help. Reach us via live chat for the fastest response.

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You've Read the Rules — Now Start Playing

Register your Zetbin account in under a minute. Deposit from ৳100 via bKash, Nagad, or Rocket and start playing fish games, live casino, sports betting, and more — all on your phone.

18+ only. Please play responsibly. Responsible Gaming